| |
|
Customer Information
How to Buy Online:
If you are interested in ordering one of these artworks: |
| |
|
|
1.
2.
3.
4.
5.
6. |
|
Select artwork by browsing through our gallery.
Click on [Art Cart] icon on the screen. You can review your art cart anytime to decide which artwork/s you really wish to purchase.
Find out the freight cost. Tell us where you want your artwork delivered to and you can find out how much it will cost.
Confirm purchase.
Choose the payment method.
Fill out shipping address details.
|
| |
|
Authenticity
All the artworks are signed (and numbered, in case of editions) by the artist. An Authenticity Certificate signed by the artist can be provided upon request. If the artist is deceased such a document may not be available, however, an independent party authenticity endorsement can be provided upon request.
Secure Transaction and Privacy Policy
All orders are made on a secure server through our automated online ordering system.The online transaction processing system is secure and verified by 2CO (2checkout.com,Inc,Ohio,USA)
Any information that we may collect from you during your purchase to allow us to complete your order is protected. We do not rent, trade, or sell your personal information.
|
| |
|
Pricing and Payment
All prices are in US dollars. Prices do not include shipment.
We reserve the right to change prices without notice due to change in the market.
Payment options
International Orders:
Payment options: a) Bank draft
b) Certified check
c) Money order
Orders within Egypt : please e-mail us your request at customer@egy-art.net and we shall get in touch with you by e-mail or phone. |
| |
|
|
•
•
• |
|
If payment is made by check, wire transfer or other means the artwork will not be shipped until receipt of funds by our bank.
For commissioned artwork we require payment before the artist begins work on the order. You will be billed upon confirmation of the order.
Some artworks are already framed, the stated price includes the frame. |
| |
|
|
| |
|
Shipping, Handling and Delivery |
| |
|
|
•
•
•
•
•
• |
|
In order to ensure a quick and convenient delivery we are dealing with the largest packaging distribution companies worldwide.
The packaging of the artwork is done according to pre-determined guidelines in order to avoid any damage during shipment.
All artwork is fully insured during shipment to cover damage or non-delivery.
Delivery of the artwork will be made to the address given by the purchaser as the shipping address.
Delivery of the artwork will be within 14 days of payment clearance. Each order confirmed by e-mail. If artwork is part of an ongoing exhibition may not be available immediately for shipment. We shall inform you by e-mail as to when to expect your artwork.
The buyer shall be responsible for complying with any legislation or regulation covering the export and import of artworks into the country of destination and for payment of duties on them, if any.
|
| |
|
Order Cancellation
You can cancel an order within 3 days starting from the day after the order is placed. To cancel please e-mail to: customer@egy-art.com and you shall be reimbursed in full.
|
| |
|
|
| |
|
Return Policy |
| |
|
|
•
•
•
•
•
• |
|
If you receive artwork and want to return it, contact us within 3 business days of receiving the artwork . Please ship it to the address we provide you within 7days of receipt. You shall be refunded the purchase price minus the cost of one-way shipping.
To receive a refund you must return the artwork in the condition it was shipped to you.
Insurance, packing and shipping fees associated with the return are the sole responsibility of the buyer.
Please inspect the package and its content in the presence of the delivery company representative. If the artwork is damaged refuse delivery. Please inform us within 24 hours and the order will be cancelled.
Please unpack carefully as any damage to the artwork during unpacking is the sole responsibility of the buyer and will not be refunded.
Artwork made to order cannot be refunded.
|
| |
|
Accuracy
|
| |
|
We review carefully the image and all related details of each artwork to make sure that it reflects the actual artwork as closely as possible. However, colors might vary slightly depending on the equipment of the viewer. |
| |
|
|
| |
|
Title
|
•
•
• |
|
Title to the artwork shall pass to the buyer on the date on which the purchase price is paid.
All copyrights in the artwork and all rights of reproduction will remain with the artist.
All rights in the image on the site belong to egy-art.com. |
| |
|
|
